News Releases

United Credit Service Receives National Industry Award Celebrating Excellence

Elkhorn, WI – United Credit Service, Inc., a full-service revenue cycle management and debt collection agency, is proud to announce it was recently selected as one of the insideARM 2017 Best Call Centers to Work For.

“This was the first year we participated in the insideARM award process and I am overjoyed by the results,” said UCS President and co-owner Rick Brammer. “We have a wonderful team of hard-working people here at UCS and are committed to providing them a first-class place of employment. We care deeply about our work family. Their happiness is important to us and the overall success of our company. We believe kindness is one of the greatest gifts we can bestow on one another. It’s a big part of our company culture. How we treat people; clients, consumers, and each other is so important it’s included in our Mission Statement and guiding Principles.”

Companies from all over the United States entered the rigorous two-part survey process to determine the Best Call Centers to Work For. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems, and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration, survey and analysis process and determined the final rankings.

This survey and award program was designed to celebrate excellence among call center work environments in customer care, collections, and outsourcing. The Best Call Centers to Work For list is divided into three size categories. UCS was one of only twelve companies in their category that met the standard to be selected.

Stephanie Eidelman, CEO of insideARM, said “All of us at insideARM applaud the winners on this great accomplishment. This is a rigorous process – it is NOT a pay to play contest. We encourage all call centers who meet the criteria to participate next year. Winning is a great badge of honor. However even those who don’t make the list get something extremely valuable – a blueprint for how they can improve – for virtually no cost.”

Founded in 1950, United Credit Service, Inc. has been improving the bottom-line on behalf of business partners for over 65 years. Their longevity in the A/R management industry demonstrates their commitment to outstanding service and dedication to providing maximum results. For more information visit: www.unitedcreditservice.com.

If you would like more information on this topic call Lisa Brammer at the number above.


United Credit Service, Inc., a Wisconsin A/R Management and Collection Agency, Now Licensed in Minnesota

Elkhorn, WI – United Credit Service, a full service revenue cycle and debt collection agency, announced the expansion of its Midwestern territory to include the state of Minnesota.

“The expansion of our footprint into the state of Minnesota is an exciting opportunity for us. With an increasingly complex debt collection environment, we are pleased to be able to bring our more than sixty-five years of revenue cycle and debt collection management experience to Minnesota businesses,” said Rick Brammer, president of UCS, when making the announcement. “Not only will serving the Minnesota market bring our extensive experience and expertise to new clients, it will supplement the services we already offer our current border-state clients who also have operations in Minnesota.”

Mark Hammerstrom will lead the new Business Development project in Minnesota and Western Wisconsin. “UCS has a significant depth of experience and an exceptional suite of products which help clients enhance their revenue cycle management processes and improve debt collection. I am excited to be part of the UCS Team and have the opportunity to contribute to the expansion of the business,” said Hammerstrom.

“Mark has held executive level positons in a variety of business verticals including retail, telecommunications, electronic communications, and digital print. We’re very pleased to be able to leverage his considerable experience to enhance and accelerate our growth in these areas,” said Brammer.

For more information: Contact Mark Hammerstrom at markh@unitedcreditservice.com or 612.940.2290. United Credit Service, Inc., www.unitedcreditservice.com or sales@unitedcreditservice.com 877.723.2902.

Founded in 1950, United Credit Service, Inc. has been improving the bottom-line on behalf of business partners for 65 years. UCS has built a reputation of tenacity on a foundation of integrity and respect. Their longevity in the A/R management industry demonstrates their commitment to outstanding service and dedication to providing maximum results. For more information visit: www.unitedcreditservice.com.

If you would like more information on this topic call Lisa Brammer at number above.


United Credit Service, Inc., a Wisconsin A/R Management & Collection Agency,Expands Workforce and Promotes From Within

Elkhorn, WI – United Credit Service, Inc. (UCS), a Wisconsin full-service accounts receivable management and collection agency, located in Elkhorn, promoted Stacy Schwefel to Office Manager. Schwefel has been with UCS since 2005 and previously served as their Systems Administration Manager. Before joining UCS Schwefel worked 7 years for Accounts Receivable Management in Oconomowoc.

Krystin Zielinski, a Telephone Collection Counselor who’s been with UCS for the past year was promoted to Collection Counselor lead. Zielinski previously worked for Arrow Financial and Sallie Mae and brought over 13 years of collection experience with her.

UCS also welcomes an additional Telephone Collection Counselor who comes with several years of experience within the industry.

“We’re excited about our growth and the changes to our leadership team here at UCS,” says Rick Brammer, president and co-owner. “It’s important to take advantages of opportunities that come your way and when this opportunity presented itself we jumped on it.”

Founded in 1950, United Credit Service, Inc. has been improving the bottom-line on behalf of business partners for over 60 years. UCS has built a reputation of tenacity on a foundation of integrity and respect. Their longevity in the A/R management industry demonstrates their commitment to outstanding service and dedication to providing maximum results.

If you would like more information on this topic call Lisa Brammer at 262-723-2902.


United Credit Service, Inc., a Wisconsin A/R Management & Collection Agency, Invests in Technology Upgrades

In a continuing commitment to provide clients with the best possible data security and operating efficiency,

United Credit Service, Inc., invests in system-wide upgrades.

Elkhorn, WI – United Credit Service, Inc. (UCS), a Wisconsin full-service accounts receivable management and collection agency located in Elkhorn, recently upgraded their technology with the latest and most up-to-date versions of both their server and firewall in order to provide clients with the best possible data security and operating efficiency.

Installing an IBM Power Series 7 as their server allowed them to also upgrade to the latest release of Quantrax, an award winning and industry leading Customer Relationship Management System.

“Utilizing advanced technology is just one of the tools we use to ensure compliance and provide our business partners with the most effective and efficient service possible. As a value-added provider, we are always looking for creative solutions, products, or services that add dimension to our company,” said Rick Brammer, President and co-owner of United Credit Service, Inc.

Founded in 1950, United Credit Service, Inc. has been improving the bottom-line on behalf of business partners for over 60 years. UCS has built a reputation of tenacity on a foundation of integrity and respect. Their longevity in the A/R management industry demonstrates their commitment to outstanding service and dedication to providing maximum results. For more information visit: www.unitedcreditservice.com.